Timely and accurate execution of continuous improvement tasks
Tracking of continuous improvement initiatives
Service Delivery
Assist in the proper dispatching of requests to team members
Support in generating comprehensive reports using appropriate software tools
Provide support in preparing data-driven presentations for management meetings
Support service delivery tasks
Support knowledge management build-up, i.e., QRGs, WIs, etc.
Support quality checks
Skills Required
Attention to Detail: Ability to maintain accuracy and attention to detail
Analytical Skills: Proficiency in analyzing data and processes for improvements and presenting information in a clear and concise manner
Communication Skills: Excellent written and verbal communication skills to effectively interact with team members and stakeholders
Organizational Skills: Strong ability to prioritize tasks, meet deadlines, and efficiently handle multiple responsibilities independently or within a team setting
Customer Service: Ability to empathize and deliver exceptional customer service