Graduate Service Solutions Specialist null

Start your career by making an impact and real connections with some of the most meaningful challenges around.

What we provide

• Our two-year, award-winning graduate program
• Permanent position, job security and promotion upon completion of the program
• Excellent support, including mentors, buddies, and networking opportunities to connect with countless business areas.
• Competitive starting salary from 80k (AU) & 75k (NZ) + superannuation and two salaries increase during the program
• Work-life balance, including hybrid and flexible working arrangements
• A work culture that respects opinions and fosters inclusion and diversity
• Great employee benefits including discount programs
• Face-to-face graduate workshops in Sydney and Melbourne
• Senior leader networking events

Make the Best You.

Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers. 

About the Role

We are currently seeking a Graduate Service Solutions Specialist to join our collaborative, cohesive and fun team of go-getters. As the Service Solutions Specialist for the Region, you will be responsible for the design, engineering, configuration, implementation, commissioning and ongoing support/maintenance and upgrades of all Operational Technology (OT), Enterprise Applications and Connected Services delivered into the service Line of Business (LOB). The Service Solutions Specialist team will also be responsible for working in collaboration with the Regional and Pole ICT Engineering teams to ensure the correct implementation of Honeywell products and services in line with the HBS Buildings global portfolio. 

This will also include integrated application implementation to promote, and deliver operational critical solutions to our customers whilst maintaining a high standard of customer care across all clients. 

Key Responsibilities: 

• Contribute to the design, engineering, configuration, implementation, commissioning, support/maintenance and upgrades of Honeywell’s OT, Connected Services and Enterprise Software Applications
• Ensure the global alignment, adherence and standardisation of the design, installation, service and upgrades of Honeywell OT and Enterprise Applications with respect to the ICT and Cybersecurity services and technology selection of hardware/software.
• Take ownership of site-based engineering issues and work in collaboration with TAC to ensure any issues with OT, Enterprise Applications or Connected Services are identified and rectified promptly
• Work in collaboration with ICT engineers to facilitate implementation and upgrades of OT and Enterprise Software Applications.
• Review proposed server/storage/network designs with ICT Engineers to validate quotes from IT providers such as Dell/etc. Provide sizing guidance to ICT Engineers such as point/port requirements and device counts.
• Present new Honeywell products and proposed solutions to Account Managers/Sales teams
• Identify areas of innovation, technical excellence and best practices through knowledge sharing internally and externally to facilitate HBS becoming the go-to business for clients, star performers and employees.
• Work with the Account and Operation Managers in the Region to develop strong strategic partnerships with our existing customer base and identify and secure new customer portfolios.
• Develop integrations and bespoke customizations for 3rd party products as required to meet solution design specifications.
• Develop detailed system designs/architectures, implementation procedures and documentation required for the successful delivery of the implementation/upgrades of all OT, Enterprise Applications and Connected Services.
• Contribute to the development of project plans, schedules, and design/configuration documentation.

Key Experience & Capabilities: 

• Recent graduate (or graduate who will finish in the next 6 months) in engineering such as Electrical or Mechanical, Systems engineering or Computer science with a focus on HVAC and security.
• Current and demonstrated knowledge and systems experience in an enterprise environment with the following technologies:
• Windows Server Applications
• Microsoft Active Directory Services
• Server Based Scripting
• Remote desktop access
• Microsoft SQL Server
• Microsoft Terminal Services / Citrix

Application Information:

• Applications will close by 16th April’23
• The anticipated start date would be Feb 2024
• Permanent Residency in Australia or New Zealand, or Citizenship is required. Student and bridging visas may be accepted
• Successful candidates will be required to successfully complete pre-employment background and drug screening.

Discover More

We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more.

If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell. 

The future is what we make it. So, join us and let’s do this together.

Honeywell is an equal-opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

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